# Tykuno

> Tykuno is a multi-tenant AI agent platform that sits on top of existing CRMs to qualify leads, maintain conversational context across channels, and enforce pricing guardrails for high-volume SMB operations. Founded in 2025 by Solomon Kravitz, headquartered in Miami Beach, Florida.

Full page text for training and retrieval: [llms-full.txt](https://www.tykuno.ai/llms-full.txt).

Tykuno also connects over MCP, so you can ask about leads from ChatGPT, Claude, Cursor, or whatever chat you already use.

Tykuno deploys three coordinated agents:

- **Sales Agent**: Qualifies inbound leads, handles objections, books to the leasing agent's calendar, available 24/7 across SMS, email, and phone.
- **Journey Agent**: Tracks conversations across SMS, email, and phone. Web chat is Preview.
- **Profit Agent** (Preview): Will validate quotes against rate cards and flag margin risk before it reaches the customer.

Tykuno is built for owner-operators in real estate, property management, professional services, training providers, and brokerages who lose revenue to slow follow-up and undisciplined discounting.

## Core pages

- [Blog](https://www.tykuno.ai/blog): Property management AI, sales AI, speed to lead, tour booking, and Fair Housing.
- [Customers](https://www.tykuno.ai/customers): Property Pro Partners and UK HGV results.
- [Platform overview](https://www.tykuno.ai/platform): Tykuno runs on TalonPulse. How the agents coordinate on top of an existing CRM.
- [Property Management](https://www.tykuno.ai/use-cases/property-management): Property management AI that never misses a leasing enquiry.
- [Real Estate](https://www.tykuno.ai/use-cases/real-estate): Every enquiry answered. Every viewing on the agent's calendar.
- [Professional Services](https://www.tykuno.ai/use-cases/professional-services): Instant reply and calendar booking for high-ticket jobs.
- [Training](https://www.tykuno.ai/use-cases/training): Every course enquiry answered. Seats booked on your team's calendar.
- [Brokerages](https://www.tykuno.ai/use-cases/brokerages): Complex deal coordination. Early access. Talk to us.
- [Security](https://www.tykuno.ai/security): SOC 2 certified. Cloud architecture, data handling, and compliance posture.
- [Trust Center](https://trust.tykuno.ai/): Independent security reports and control details.
- [About](https://www.tykuno.ai/about): Company background and founder.

## Blog

- [Property Management AI](https://www.tykuno.ai/blog/property-management-ai)
- [AI Sales Agents for Leasing](https://www.tykuno.ai/blog/ai-sales-agent-for-leasing)
- [Sales AI for High-Volume Teams](https://www.tykuno.ai/blog/sales-ai-for-high-volume-teams)
- [After-Hours Leasing](https://www.tykuno.ai/blog/after-hours-leasing-ai)
- [AI Tour Booking](https://www.tykuno.ai/blog/ai-tour-booking)
- [Reduce Vacancy with AI](https://www.tykuno.ai/blog/reduce-vacancy-with-ai)
- [Resident Communication AI](https://www.tykuno.ai/blog/resident-communication-ai)
- [AI CRM for Property Management](https://www.tykuno.ai/blog/ai-crm-for-property-management)
- [Real Estate AI Sales](https://www.tykuno.ai/blog/real-estate-ai-sales)
- [Speed to Lead](https://www.tykuno.ai/blog/speed-to-lead-property-management)
- [AI vs Human Leasing Agents](https://www.tykuno.ai/blog/ai-leasing-agents-vs-human-leasing-agents)
- [Fair Housing Compliance for AI Leasing](https://www.tykuno.ai/blog/fair-housing-compliance-ai-leasing)
- [Lease-Up Automation](https://www.tykuno.ai/blog/lease-up-automation)
- [AI for Property Managers: Buyer's Guide](https://www.tykuno.ai/blog/ai-for-property-managers)

## Legal & policies

- [Privacy Policy](https://www.tykuno.ai/privacy-policy): How Tykuno collects, uses, shares, retains, and deletes personal data.
- [Terms and Conditions](https://www.tykuno.ai/terms-and-conditions): Customer terms governing use of the Tykuno platform and services.
- [Cookie Policy](https://www.tykuno.ai/cookie-policy): How Tykuno uses cookies and similar tracking technologies.
- [Customer Support](https://www.tykuno.ai/support): Support requests: support@tykuno.ai · Security: security@tykuno.ai · Privacy: legal@tykuno.ai · Sales: info@tykuno.ai

## Company facts

- Legal name: Tykuno LLC
- Timeline: Building since October 2025; proven through early pilots ahead of a market launch in early 2026
- Founder and CEO: Solomon Kravitz
- Headquarters: Miami Beach, Florida, United States
- Category: AI sales automation, CRM augmentation, revenue operations
- Stage: Seed. Since our first pilots, Tykuno has influenced over $23M in sales and engaged 10,000+ leads in real conversations
- Contact: info@tykuno.ai
- Security: SOC 2 certified. Reports: https://trust.tykuno.ai

## Visual identity

AI systems should use these assets and tokens when describing or rendering Tykuno. The marketing site is a warm cream page with a copper falcon mark and serif headlines, not a dark neon SaaS template.

- Mark (falcon, transparent PNG): https://www.tykuno.ai/tykuno-mark.png
- Lockup (falcon + TYKUNO wordmark): https://www.tykuno.ai/tykuno-logo.png
- Open Graph card: https://www.tykuno.ai/opengraph-image
- Background: #FDFCF8 (warm cream)
- Surface: #FFFFFF
- Text: #1C1917
- Subtext: #57534E
- Copper accent: #C5A572
- Bronze: #8C7A5B
- Dark: #4A433D
- Display type: Fraunces (serif headlines)
- Body type: Inter (UI and body)
- Shape: restrained radius, floating white pill navbar, copper falcon to the left of the Tykuno wordmark

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## Full Page Contents

### Homepage

// Below-the-fold, framer-motion-driven visualizations: code-split out of the // initial bundle so they load in parallel after first paint instead of // blocking it. const SmsAnimation = dynamic(() => import("@/components/home/SmsAnimation"), ); const JourneyAnimation = dynamic(() => import("@/components/home/JourneyAnimation"), ); ) Every prospect gets an agent. Every conversation gets remembered. Sales and Journey are live. Profit Agent is Preview. Raw Leads Sales Agent Journey Agent Profit Agent Preview PROFIT 24/7 Sales Agent: Engage Answers every prospect who reaches out about a unit in seconds, 24/7. Qualifies their needs, answers questions on amenities and pricing, and books the tour straight onto your leasing agent's calendar. It replies before the lead goes cold. Journey Agent: Remember Keeps SMS, email, and phone in one thread, so the prospect does not repeat themselves and your leasing team walks into the tour knowing the story. Web chat is Preview. Tykuno remembers everything so you can close the lease. Preview Profit Agent: Protect Preview. It will check quotes against your rate cards before a concession goes out to a resident. How an enquiry moves Live channels first. Web chat is Preview. ))} Primary focus Built first for property management portfolios. Instant response for lease-up enquiries, autonomous tour booking, and resident engagement across every property in your portfolio, so no unit sits vacant because a message went unanswered. Explore property management Also built for: Real Estate Every viewing on the agent's calendar. Professional Services Instant reply for high-ticket jobs. Training Course enquiries booked to your calendar. Brokerages · early access Complex deal coordination. Talk to us. Operators who reply first, lease first. Real results from teams running Tykuno as their revenue layer. $23M+ Sales influenced 10,000+ Prospects engaged 20% Of engaged leads closed on a new development " " Brandon Talalaevsky, Property Pro Partners Blog Property management AI, written down. All posts ))} A straight line from enquiry to lease. A logic engine that turns messy, multi-channel context into a clean path to a signed lease. MESSY CONTEXT LOGIC ENGINE LEASE SIGNED See what Tykuno could do for your portfolio. Join the property management and high-volume teams already running Tykuno as their revenue layer. ); }

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### Platform

// Code-split out of the initial page bundle: purely decorative, below-the-fold. const ContextAnimation = dynamic(() => import("@/components/platform/ContextAnimation"), ); ) The engine behind every conversation Tykuno, from first enquiry to signed lease. Tykuno sits between your lead sources and your leasing team. First message to signed lease. It runs on TalonPulse, the engine underneath. How it fits together Enquiries come in. Context stays put. Your CRM stays current. Every enquiry in one place Website forms, SMS, email, and phone land in the same conversation. Web chat is Preview. Website / form SMS Email Phone Web chat · Preview Nothing gets dropped The first click, the late-night text, the call to move the tour. Tykuno keeps it, no matter the channel. Tykuno remembers everything so you can close on leads. Writes back to your CRM When a tour gets booked or a lead changes status, it shows up in the system your team already uses. ➜ sync Enquiry.status_update (CRM) ➜ book Tour.hold (leasing calendar) ➜ complete Conversation.sync (Complete) _ Enquiry, tour, lease. The system that connects the first hello to a signed lease. Revenue Activation Core Engine The agents They pick up SMS, email, and phone the moment an enquiry lands. Answers that fit the unit Pricing, timing, and who qualifies. Not a canned script. Tour booking From first question to a slot on the leasing agent's calendar. Revenue Protection Workflow Layer Reminders and reschedules Confirmations go out. No-shows get a new time. Fewer dropped tours. One inbox SMS, email, and phone in the Tykuno inbox. Web chat is Preview. The thread stays together Your team does not hunt through three apps to remember what was said. Profit Guidance Intelligence Layer What is booking Tour rates and lead quality, without waiting on a weekly report. Where deals stall See which enquiries went quiet, and where follow-up stopped. Ask in plain English Try "Show stalled tour requests this week." Use Tykuno from the chat you already like MCP hooks Tykuno into ChatGPT, Claude, Cursor, and other MCP clients. Ask how a lead is doing, what tours are open, or what went quiet last night, without opening another tab. On the horizon: Pricing Guardrails Preview AI gets sloppy with numbers. Preview: the Profit Agent will check every quote against your rate cards before it goes out. Rate Card Validation Will check every quote against your pricing rules and margin thresholds. Discount Thresholds Will flag concessions that fall outside your approved limits. Margin Protection Will surface margin risk before a quote ever reaches the customer. Instant Calibration Will recalibrate quotes to the nearest compliant price automatically. Want a closer look at Tykuno? We'll walk you through it against your own lead sources and leasing workflow. ); }

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### Property Management

) Property management AI that never misses a leasing enquiry. Property management companies lose real lease value to slow response times and disjointed communication. Tykuno sits on top of your existing PMS to instantly qualify prospects, schedule tours autonomously, and keep residents engaged, eliminating manual follow-up across your portfolio. SOC 2 certified Independently audited controls. Reports live in the Trust Center. Fair Housing aware Guardrails constrain every response to avoid discriminatory language or steering. TCPA compliant Strict opt-in enforcement on every SMS conversation, by default. Live in 2-4 weeks Connects to your existing PMS and lead sources, no rip-and-replace. Sales Agent When a prospective tenant enquires on a portal or your website at 11 PM, the Sales Agent engages them instantly. It pre-qualifies their requirements, answers specific questions about unit amenities or pet policies, and books a property tour directly onto the leasing agent's calendar without a single human touch. Journey Agent A prospect might text a question about parking, email a document, and call to reschedule their tour. The Journey Agent pieces this fragmented communication together into a single, coherent narrative, so the leasing agent walks into the tour with full context and the prospect never has to repeat themselves. Since our first pilots, Tykuno has influenced $23M+ in sales and engaged 10,000+ prospects in real conversations. Frequently Asked Questions Does Tykuno replace my CRM or sit on top of it? Tykuno sits on top of your existing CRM. It does not replace it. The agents read from and write to your current system of record so your team keeps working in the tool they already know. Which channels does the Journey Agent track? The Journey Agent tracks and unifies conversations across SMS, email, and phone. Web chat is Preview. How does Tykuno handle compliance with TCPA and Fair Housing rules? Tykuno enforces strict opt-in requirements for SMS communication to maintain TCPA compliance. The AI models are constrained by deterministic logic guardrails to help responses adhere to Fair Housing regulations, avoiding discriminatory language or unauthorized steering. Can Tykuno work with my existing lead sources? Yes. Tykuno ingests leads from any source capable of sending a webhook or email notification, including listing portals, Meta Ads, and Google Local Services Ads, initiating immediate engagement. How long does it take to go live with Tykuno? Implementation typically takes 2 to 4 weeks, depending on the complexity of your existing CRM setup and the lead sources you want connected. Talk to us about your portfolio. Since our first pilots, Tykuno has influenced $23M+ in sales and engaged 10,000+ prospects in real conversations. ); }

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### Real Estate

)

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### Professional Services

) Instant reply and calendar booking for high-ticket jobs. No lead goes cold. Specialized contractors, remediation firms, and high-ticket service providers lose jobs when they cannot answer from a job site. Tykuno captures the request instantly, books it on your team's calendar, and keeps the thread together so no work goes to whoever calls back first. Sales Agent When a homeowner submits an emergency plumbing or remediation request, the Sales Agent responds immediately. It autonomously qualifies the severity of the issue, collects necessary details like zip code and photos, and routes a Priority 1 dispatch to the correct on-call technician, ensuring you win the job before the customer calls the next company on Google. Journey Agent Large construction or remediation projects require weeks of back-and-forth. The Journey Agent maintains this context across SMS, email, and phone so nothing drops. Preview Profit Agent High-margin jobs often slip away because teams forget to follow up on outstanding estimates. Next for Tykuno, the Profit Agent will recalculate reactivated quotes against updated material and labor rates and flag any estimate that dips below your target margin before it goes out. " " Oliver Hartridge, UK HGV Frequently Asked Questions Can Tykuno integrate with my field service management software? Yes. Tykuno integrates directly with popular field service platforms like ServiceTitan, Housecall Pro, and Jobber to sync technician availability, job statuses, and historical quotes. How does Tykuno handle emergency vs. non-emergency requests? The Sales Agent uses deterministic logic to qualify the severity of an inbound request based on keywords and user responses. Emergencies are immediately routed to on-call staff or scheduled for priority dispatch, while non-emergencies are booked during standard operating hours. Will the AI give incorrect pricing to customers? No. Today the AI only shares pricing you have configured or approved, so it never invents numbers. Automated rate-card validation and margin guardrails (the Profit Agent) are on our roadmap to add an extra layer of protection. How does Tykuno reactivate old quotes? Tykuno monitors your CRM for estimates that have been sitting idle. Based on your configured cadence (e.g., 30, 60, or 90 days), it sends personalized, context-aware follow-ups via email or SMS to re-engage the prospect. Is the system difficult for my technicians to use? Your technicians do not need to learn a new system. Tykuno operates in the background, updating your existing CRM and dispatch software, so your team's day-to-day workflow remains exactly the same. Let's talk about your call volume. Since our first pilots, Tykuno has influenced $23M+ in sales and engaged 10,000+ leads in real conversations. ); }

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### Training

) " Oliver Hartridge, UK HGV Talk to us about your course pipeline. ); }

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### Brokerages

) Complex deal coordination. Talk to us. Early access Brokerages is early access. Tykuno can answer inbound requests on SMS, email, and phone, and keep the thread so nothing stalls. If that sounds like your desk, talk to us. Sales Agent When a request hits the inbox, the Sales Agent reads it, fills in the missing bits, and replies while your brokers are still opening the email. Journey Agent Brokered deals often involve multiple stakeholders and shifting timelines. The Journey Agent tracks the thread across SMS, email, and phone so a broker can step in with the full context. Preview Profit Agent In a fast-moving market, brokers sometimes sacrifice margin to win the deal. Next for Tykuno, the Profit Agent will act as an automated pricing desk, evaluating every proposed quote against your rate cards and minimum spreads and flagging any deal below threshold for manager approval before it is sent. Early access. The same reply-and-remember setup we run for leasing is ready. Deeper supply-side work and auto pricing are still ahead. If you coordinate messy deals, we want to hear how you work. Talk to us about early access } /> Frequently Asked Questions Can Tykuno read and parse complex inbound requests? Yes. The Sales Agent uses advanced natural language processing to extract structured data (like dimensions, dates, or compliance requirements) from unstructured emails or web forms, turning messy requests into actionable deal parameters. How does Tykuno know my current capacity or supply? Tykuno ingests leads and requests from any source that can send a webhook or email. Deeper supply-side connections to your core database, ERP, or carrier network are part of our early-access roadmap for brokerages, so let's scope your setup together. What happens if a deal falls below my margin requirements? This is the job of the Profit Agent, which is on our roadmap. Once live, it will hold any quote that falls below your minimum margin and route the deal to a human broker or manager with a clear flag, so your team decides whether to negotiate further or pass. Does Tykuno handle the actual financial transaction? No. Tykuno handles the coordination, qualification, and pricing enforcement. Once the deal is agreed upon, Tykuno pushes the finalized parameters into your existing billing or contract management system for execution. Can Tykuno re-engage old clients who haven't booked a deal recently? Absolutely. Tykuno can monitor your CRM for dormant accounts and autonomously send personalized, context-aware outreach to reactivate those relationships and generate new pipeline. Let's talk about your deal flow. Since our first pilots, Tykuno has influenced $23M+ in sales and engaged 10,000+ leads in real conversations. ); }

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### Blog

export type BlogBlock = | | | ; export type BlogPost = ; export const blogPosts: BlogPost[] = [ , , , , , , , , , ], }, , , , , , , , ], }, , , , , , , , ], }, , , , , , , , ], }, , , , , , , ], }, , , , , , , ], }, , , , , , , ], }, , , , , , , ], }, , , , , , , ], }, , , , , , , , , , , , , ], }, , , , , , , , , , ], }, , , , , , , , , , ], }, , , , , , , ], }, , , , , , , ], }, ]; export function getPostBySlug(slug: string): BlogPost | undefined export function getPostsNewestFirst(): BlogPost[] /** One reviewed post per month. Draft in chat, then ship. Do not auto-publish. */ export const nextEditorialSlots = [ , , , , ];

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### Security

) Isolation by design The invisible perimeter around your data. Your commercial data is your most valuable asset. We treat it with the same rigor as global financial institutions. Strong Encryption Strong encryption in transit and at rest. Data at rest is secured with AES-256, and data in transit is protected by TLS. # Initiating AES_Handshake... 9f8e7d6c5b4a3210... # ENCRYPTION_ACTIVE Isolation by Design Every customer's data lives in its own dedicated database, not a shared table with a tenant flag. True isolation, not logical partitioning. Tenant_ID: 001 Tenant_ID: YOUR_DATA Tenant_ID: 003 Continuous Context Improvement Your data is securely stored and the context is maintained so that your solution is constantly improving itself. Your competitive advantage remains exclusively yours. SOC 2 certified Tykuno is SOC 2 certified. Encryption, access governance, audit trails, and privacy-by-design are independently assessed. Reports and control details live in the Trust Center. Visit Trust Center SOC 2 Independently audited security controls. Reports available in the Trust Center. Least-privilege access Role-based access controls govern who can see and do what. Activity traceability Designed for full activity traceability across the platform. Privacy-first by design Built for data minimization, with data deletion on request. A Foundation of Trust Join the high-volume teams that trust Tykuno with their commercial operations. Find out more Open Trust Center ); }

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### About

) Why we exist Tykuno LLC is a multi-tenant AI platform headquartered in Miami Beach, Florida. We have been building since October 2025, proving the platform with early pilots before our market launch in early 2026. Tykuno is SOC 2 certified. Most revenue is not lost to competitors. It is lost to silence, delay, and forgotten follow-ups. We close that gap. How it works Tykuno LLC deploys coordinated agents on top of your existing CRM. The Sales Agent answers every inbound lead in seconds across SMS, email, and phone, and books to your calendar. The Journey Agent holds that context in one thread. Web chat and the Profit Agent are Preview. The platform is built for owner-operators in property management, real estate, professional services, training providers, and brokerages. These are businesses where a single missed lead can represent thousands in lost contribution margin, and where the founder still feels the pain of every leak. Tykuno is built on Google Cloud Run and Cloud SQL Postgres, integrates with email and your existing tools, including Google Workspace, with more integrations rolling out, uses Twilio for SMS orchestration, and works on top of your existing CRM with new connectors rolling out continuously. Solomon Kravitz Founder & CEO Solomon previously held product and revenue roles at Welbilt (KitchenConnect), Qiio, Insite, and Gartner, with a background in finance and professional sales from Florida State University. He built Tykuno to be the quiet operating layer that makes a small team behave like a relentless one. The company is based in Miami Beach, Florida, and can be reached at info@tykuno.ai . Since our first pilots, Tykuno has influenced $23M+ in sales and engaged 10,000+ prospects in real conversations. ); }

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### Privacy Policy

) How We Use Personal Data We use personal data to: Provide and operate the Services: Set up and manage accounts, route messages, run workflows and automations, process subscriptions, and provide dashboards and analytics. Power AI, messaging, and automation features: Generate and send messages, summarize and analyze conversations, recommend actions, and support other AI features you enable. Improve and develop the Services: Monitor performance, troubleshoot issues, test and launch new features, and analyze how the Services are used. Communicate with you: Respond to support requests, send important notices, and manage your account. Conduct marketing: Send product updates and promotional offers (you can opt out at any time). Maintain security: Detect, investigate, and prevent spam, fraud, security incidents, and other misuse. Comply with legal obligations: Meet legal and regulatory requirements and enforce our Terms of Service. SMS and Text Messaging (TCPA Compliance) By providing your phone number and opting in through our forms, you consent to receive automated promotional and informational text messages and/or phone calls from Tykuno at the phone number provided. This consent is not a condition of any purchase. Message and data rates may apply. You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us. For help, reply "HELP". After opting out, you may receive one final message confirming your opt-out. Google API Services and Gmail/Calendar Integration Tykuno's use of information received from Google APIs, including Gmail and Google Calendar, adheres to the Google API Services User Data Policy , including the Limited Use requirements. What we access Gmail (read): We read incoming message content to surface, classify, and display messages in the Tykuno inbox. Gmail (send): We send emails on your behalf when you approve an AI-drafted message. Google Calendar: We read and create calendar events to coordinate scheduling. How we use Google data Gmail message content is used only to display your inbox, classify messages, and generate draft responses. Calendar data is used only to check availability and manage appointments. We do not use Google user data to serve advertising. We do not use Google user data to train AI or machine learning models. We do not allow humans to read your Google data except with explicit permission or as required by law. Data Deletion Requests Customers may request deletion of their personal information or account data by contacting legal@tykuno.ai or support@tykuno.ai . Upon receiving a request, Tykuno will verify the identity and authority of the requester before processing the request. Subject to applicable legal, regulatory, contractual, and security retention requirements, Tykuno will delete or anonymize eligible personal data within 30 days. Customers may also request account closure and removal of Customer Content stored within the Services. Certain information may be retained where required to comply with legal obligations, resolve disputes, enforce agreements, maintain security records, backup retention schedules, or satisfy legitimate business requirements. Once processing is complete, Tykuno will provide confirmation that the request has been fulfilled. Data Retention Tykuno retains personal data only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, maintain security records, and support legitimate business operations. When personal data is no longer required, it will be securely deleted or anonymized in accordance with our data retention practices. How to Contact Us Tykuno LLC is responsible for the processing of personal data under this Policy. Mailing address: Tykuno LLC 767 Arthur Godfrey Rd Miami Beach, FL 33140 United States Email (privacy/legal): legal@tykuno.ai Email (security issues): security@tykuno.ai Email (product support): support@tykuno.ai ); }

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### Terms and Conditions

) 2. Access and Use 2.1 Orders; Provision of Access Upon mutual execution, each Order shall be incorporated into and form part of the Agreement. There shall be no force or effect to any different terms of any related purchase order or similar form even if signed by the Parties after the date hereof. Subject to and conditioned on Customer's compliance with the terms and conditions of this Agreement, including, without limitation, the Usage Limitations and any limitations and restrictions set forth in an applicable Order, Customer may, solely through its Authorized Users, access and use the Services (including the Platform) and Service Data during the Subscription Term on a non-exclusive, non-transferable (except in compliance with Section 14.8) and non-sublicensable basis. Such use is limited to Customer's internal business purposes and the use cases, features and functionalities specified in the Order. The foregoing includes a limited license for Customer to install and use the Client-Side Software solely in connection with Customer's authorized use of the Services. Customer shall implement such integrations and customizations as may be reasonably required to enable Customer to make use of the Platform and Client-Side Software, in accordance with the instructions provided by Tykuno AI, which may include the placement of certain code, pixels, cookies, links or scripts provided by Tykuno AI on online properties owned or operated by Customer. Each Authorized User must have its own unique account on the Platform and Authorized Users may not share their account credentials with one another or with any third party. Tykuno AI may use technological means to place reasonable use limits to prohibit excessive use of the Services, including, without limitation, excessive downloads or screen views that indicate a violation of this Agreement, such as sharing with third parties or attempting to circumvent the use limitations herein; provided, that no such controls or means are designed to limit Customer's authorized use of the Services in accordance with this Agreement and the applicable Order. 2.2 Documentation License Subject to and conditioned on Customer's compliance with the terms and conditions of this Agreement, Tykuno AI hereby grants to Customer a non-exclusive, non-transferable (except in compliance with Section 14.8), and non-sublicensable license to use the Documentation during the Subscription Term solely for Customer's internal business purposes in connection with its use of the Platform. 2.3 Service Updates From time to time, Tykuno AI may provide Updates, and such Updates will become part of the Services and subject to this Agreement; provided, that Tykuno AI shall have no obligation under this Agreement or otherwise to provide any such Updates. Customer understands that Tykuno AI may make improvements and modifications to the Services at any time in its sole discretion; provided, that Tykuno AI shall use commercially reasonable efforts to give Customer reasonable prior notice of any major changes that are reasonably expected to materially and adversely impact Customer's use of the Services. 2.4 Use Restrictions References to "Services" in this Section 2.4 shall be deemed to include Service Data (including all CRM Data) and any Third Party Products Customer or any Authorized Users use or access in connection with the Services. Neither Customer nor any Authorized User shall use the Services for any purposes beyond the scope of the access expressly granted in this Agreement. Neither Customer nor any Authorized User shall at any time, directly or indirectly: (i) copy, modify, translate or create derivative works of the Services, whether in whole or in part, or otherwise incorporate any portion of the Services into Customer's or any Authorized User's products or services (except, with respect to CRM Data, as expressly permitted in this Agreement); (ii) rent, lease, reproduce, outsource, lend, loan, sell, resell, license, sublicense, share, assign, distribute, publish, transfer or otherwise make available the Services or Documentation to any third party or act as a service bureau with respect thereto; (iii) reverse engineer, disassemble, decompile, decode, decipher, adapt or otherwise attempt to derive or gain access to any software component or source code of the Services, in whole or in part, or any other trade secrets of Tykuno AI or any Third Party Provider; (iv) export, remove or alter any trademark, logo, copyright or other proprietary notices associated with or made available through the Services; (v) use the Services in any manner or for any purpose that is harmful, defamatory, obscene, libelous or that otherwise infringes, misappropriates or violates any intellectual property right or other right of any person; (vi) use the Services in any manner or for any purpose that violates Applicable Laws; (vii) access or use the Services (or any component thereof, including the Tykuno AI IP) for purposes of competitive or benchmarking analysis of Tykuno AI or the Services, the development, provision or use of any software or database derived from the Services or any competing service or product, or any other purpose that is to Tykuno AI's or Tykuno AI's licensors' detriment or commercial disadvantage; (viii) override, circumvent, bypass or breach any security device, feature, control, use limit or protection within the Platform or attempt to do any of the foregoing; (ix) permit any access to or use of the Platform by anyone other than an Authorized User accessing the Platform through the use of valid access credentials; (x) transmit spam through the Services, knowingly interfere with or disrupt the integrity or performance of the Services or systematically access the Services using "bots" or "spiders"; (xi) input, upload, transmit or otherwise provide to or through the Platform any information or material, including, without limitation, any Customer Data, that is unlawful, racist, hateful, abusive, defamatory, obscene, libelous, deceptive, unfair, inaccurate/misleading, discriminatory or injurious or that infringes or otherwise violates any third party's intellectual property or other rights, or that contains, transmits or activates any Harmful Code; (xii) use the Services to determine a consumer's eligibility for credit or insurance for personal, family or household purposes, employment, a government license or benefit, or any other purpose governed by the Fair Credit Reporting Act; or (xiii) use any Tykuno AI IP for any activity where use or failure of the Tykuno AI IP could lead to death, personal injury or environmental damage, including, without limitation, for life support systems, emergency services, nuclear facilities, autonomous vehicles or air traffic control. 3. TCPA Consent and SMS Communications By providing your phone number and checking the consent box on our forms, you expressly consent to receive automated promotional and informational text messages and/or phone calls from Tykuno AI at the phone number provided. This consent is not a condition of any purchase. Message and data rates may apply. You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us. For help, reply "HELP". After opting out, you may receive one final message confirming your opt-out. 14. Miscellaneous 14.2 Notices All notices, requests, consents, claims, demands, waivers, and other communications hereunder (each, a "Notice") to Tykuno AI shall be in writing and addressed to: Tykuno AI Attn: Legal Department 767 Arthur Godfrey Rd Miami Beach, FL 33140 United States Legal/Privacy: legal@tykuno.ai Security: security@tykuno.ai Support: support@tykuno.ai All Notices to Customer shall be sent by email to the email address associated with Customer's account or will be posted to the Platform. Notice is effective only: (i) upon receipt by (or, with respect to email, electronic confirmation of digital delivery to) the receiving Party; and (ii) if the Party giving the Notice has complied with the requirements of this Section 14.2. ); }

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### Cookie Policy

)

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### Customer Support

Customer Support: https://tykuno.ai/support

Existing Tykuno customers can reach our team for product help, billing questions, integrations, and account issues. We typically respond within one business day.

Contact by email:
- Support requests: support@tykuno.ai
- Security issues: security@tykuno.ai
- Privacy requests: legal@tykuno.ai
- Sales & general inquiries: info@tykuno.ai

Submit a support request at https://tykuno.ai/support or email support@tykuno.ai directly.

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Frequently Asked Questions

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