Updated: November 15, 2025
Tykuno LLC ("Tykuno", "we", "our", or "us") provides AI-powered messaging, automation, and customer engagement tools for businesses. This Privacy Policy explains how we collect, use, and share personal data when you use our websites, web app, APIs, and any other products or services that link to this Privacy Policy (collectively, the "Services").
By using the Services, you agree to the practices described here. Your use of the Services is also subject to our Terms of Service.
We collect the personal data needed to deliver and improve the Services.
Account and business details
Customer data you load into Tykuno ("Customer Content")
When you use Tykuno as a business customer, you may connect or upload:
You are responsible for having a lawful basis to collect and use this data and to provide it to us.
Billing and payments
Paid plans are processed by our payment providers (such as Stripe). They collect payment card information and billing details. We do not store your full payment card number. Their use of your data is governed by their own privacy policies.
Communications with us
If you contact us (for example, via email or an in-product form), we collect the information you provide, such as your name, contact details, and the content of your message.
Surveys, demos, and marketing sign-ups
We collect information you provide when you request a demo, respond to surveys, or subscribe to marketing updates (for example, your name, email address, and preferences).
Careers
If you apply for a job, we collect the information in your application, such as your contact details, resume/CV, and work history.
When you use the Services, we automatically collect:
Device and usage information
Cookies and similar technologies
We and our service providers use cookies, pixels, and similar technologies to:
You can control cookies through your browser settings. Some features may not work properly if you disable cookies.
We may receive personal data about you from:
We combine this with data we collect directly to operate and improve the Services.
We use personal data to:
Provide and operate the Services
Set up and manage accounts, route messages, run workflows and automations, process subscriptions, and provide dashboards and analytics.
Power AI, messaging, and automation features
Generate and send messages, summarize and analyze conversations, recommend actions, and support other AI features you enable.
Improve and develop the Services
Monitor performance, troubleshoot issues, test and launch new features, and analyze how the Services are used.
Communicate with you
Respond to support requests, send important notices (such as security alerts or billing notices), and manage your account.
Conduct marketing (where permitted)
Send product updates, newsletters, and promotional offers we think may interest you. You can opt out at any time.
Maintain security and prevent abuse
Detect, investigate, and prevent spam, fraud, security incidents, and other misuse.
Comply with legal obligations and enforce our rights
Meet legal and regulatory requirements and enforce our Terms of Service and other agreements.
We may use aggregated or de-identified data (that cannot reasonably identify you) for any lawful purpose.
We do not sell your personal data.
We share personal data only in these situations:
At your direction
When you send messages or run automations, we transmit Customer Content to your chosen recipients and channels.
When you connect external services (for example, CRM, calendar, or email), we share and sync data as you configure.
Service providers
We share data with trusted vendors that help us deliver the Services, such as:
These providers may only use personal data to provide services to us and are contractually required to protect it.
Business transfers
If Tykuno is involved in a merger, acquisition, financing, reorganization, or sale of assets, personal data may be transferred as part of that transaction, subject to standard confidentiality obligations.
Legal and safety
We may access, preserve, and disclose personal data if we believe it is necessary to:
With your consent
We may share data for any other purpose disclosed to you and agreed by you.
Account information
You can update certain account details in your account settings or by contacting us at support@tykuno.ai.
Marketing communications
You can unsubscribe from marketing emails at any time using the unsubscribe link in the message or by emailing support@tykuno.ai. We may still send important service or security notices.
Messages sent through Tykuno
If you receive messages through Tykuno from one of our business customers and want to stop those messages, please follow the opt-out instructions in the message (for example, texting STOP) or contact that business directly. We process these messages as a service provider for that business.
Cookies
You can manage cookies in your browser settings. Disabling cookies may impact some features.
Do Not Track
There is currently no standard for responding to "Do Not Track" signals, so we do not respond to them.
We keep personal data only as long as reasonably necessary for the purposes described in this Policy or as required by law.
In general:
You may request deletion of your account or certain data by contacting support@tykuno.ai or legal@tykuno.ai. We may retain some information where we have a legal obligation or legitimate business need.
We use reasonable technical, organizational, and physical safeguards designed to protect personal data from unauthorized access, use, alteration, or destruction. However, no system can be completely secure, and we cannot guarantee absolute security.
If you believe your account or data has been compromised, please contact security@tykuno.ai right away.
Our Services are hosted in the United States and are primarily intended for users located in the United States. If you access the Services from outside the United States, your personal data may be transferred to, stored, and processed in the United States or other countries where our service providers operate, which may have different data protection laws.
By using the Services, you consent to these transfers.
The Services are not directed to children under 13, and we do not knowingly collect personal data from children under 13. If we learn that a child under 13 has provided personal data, we will take steps to delete it. If you believe a child has provided us with personal data, please contact legal@tykuno.ai.
Depending on where you live, you may have rights such as:
You can submit a request by emailing legal@tykuno.ai. We may need to verify your identity before responding. Some requests may be limited or declined where permitted by law (for example, where fulfilling the request would impact the rights of another person).
We will not discriminate against you for exercising your privacy rights.
We may update this Privacy Policy from time to time. When we do, we will change the "Updated" date at the top. Material changes may also be communicated by email or in-app notice. Your continued use of the Services after a change becomes effective means you accept the updated Policy.
Tykuno LLC is responsible for the processing of personal data under this Policy.
Mailing address:
Tykuno LLC
767 Arthur Godfrey Rd
Miami Beach, FL 33140
United States
Email (privacy/legal): legal@tykuno.ai
Email (security issues): security@tykuno.ai
Email (product support): support@tykuno.ai
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us using the details above.