If you manage properties, you are being sold AI weekly. Most of it is a chatbot with a new coat of paint. This is the short list of things that have to be true before the software is worth a leasing team's time.
Five questions that sort vendors in a single call
- What is live today on SMS, email, and phone? If the answer is 'chat widget and a roadmap,' you are buying a demo.
- Does it sit on our PMS? If you have to leave AppFolio, Yardi, or RealPage, you are buying a migration.
- Show me after-hours median response time from a live account. Not a script.
- How do you stop a Fair Housing mistake at scale? Name the guardrail.
- Does the conversation end in a calendar event? If not, you still have a queue.
What good looks like after 30 days
You should see first-response time in minutes, including nights and weekends. You should see more tours per vacant unit without more ad spend. Leasing agents should complain that they are busier on tours, not busier in the inbox. If those three things are not moving, the AI is not doing the job.
Tykuno is the leasing layer built against that list: SOC 2 certified, live on SMS, email, and phone, on top of the PMS you already run, Fair Housing and TCPA constrained, tour booked to the agent's calendar. Web chat and the Profit Agent are Preview. Talk to us if you want the same standard on your portfolio.